Q&A – Chengzi Flooring

FAQ

Basic Cooperation Questions

We are a factory with our own production line, founded in 1993. We started our flooring brand export business in 2018.

The default quotation is EXW Factory. If you have your own freight forwarder, we can offer FOB Shanghai. If you need CIF or CFR, please let me know your destination port and I will provide the best rate. We also offer DDP door-to-door tax-included service.

Materials include oak, American black walnut, teak, maple, okan, and others. The most popular thicknesses for export are 14-15mm and 18-20mm.

Our export quality is stable, meeting E0/E1 environmental standards. No strong odor, very safe for indoor use.

Yes, we have both CE and FSC certificates. I can send you the documents immediately.

We use strong export cartons and pallets with full corner protection. The damage rate is very low. We also use shrink film to protect the products from moisture.

Normally 25-35 days after deposit receipt and order confirmation

Yes, we accept OEM and private label customization. We can print your logo on cartons and labels.

We can provide samples. Samples are not free, but the sample fee will be fully refunded when you place a formal order.

We mainly export to the USA, Middle East, Europe, Australia, Canada, Thailand, Singapore, etc.

Normally 30% deposit by T/T, balance paid before shipment.

It has excellent wear resistance and can last 15-25 years under normal use.